Return and Exchange Policy
1. Return and Exchange Conditions
* The customer has the right to return the product within 7 days of receiving the order.

* The product must be unused, in its original condition, and in unopened packaging.

* Customized products or special offers cannot be returned except in the case of a manufacturing defect.

2. Products Not Eligible for Return or Exchange:

* Products that have been used, opened, or damaged due to misuse.

* Discounted products or those included in special offers (unless there is a manufacturing defect).

3. How to Submit a Return or Exchange Request:

* Contact us via email or WhatsApp, providing your order number.

* Attach photos of the product in its current condition for us to assess the request.

* The request will be reviewed, and a response will be provided within 1-3 business days.

* The customer is responsible for return and exchange shipping costs, unless the product is defective or the wrong product was shipped.

4. Refunds:

* Refunds will be processed within 3-7 business days after we receive the product and confirm it meets the return policy requirements.

* Refunds will be issued via the same payment method used for the original purchase.